Trabajo Ticketing Agent en España. Se encontraron 10536 las vacantes nuevas en esta región

Networking Managed Services Engineer

NTT DATA , A Coruña, hace 2 meses

... the agreed SLA.Updates tickets with resolution tasks performed.Identifies, ... process highlighting any key tickets to be focused on along ... next shift.Escalates all tickets to seek the right focus ... to a reduction in tickets and optimization of effort.May ...

Quality Control Analyst ( Costumer Service )

MSX INTERNATIONAL , Madrid, hace 2 meses

... feedback, and recommendations to improve agent performance and overall customer satisfaction. ... constructive feedback and collaborate with agents and team leaders. Analytical skills ... in coaching and developing agents to enhance their skills. Ability ...