Descripción del trabajoThe Key Account Manager is a seasoned subject matter expert. This is a quota-bearing sales persona and is primarily responsible for taking full ownership of assigned accounts and managing and growing relationships to drive expansion and renewals across all solution areas. This role is able to do so by leveraging the company's tools and methodologies to analyze the client’s situation and business requirements.This role possesses advanced planning skills to coordinate the interaction of a number of company role-players in different geographies during the sales engagement. The Key Account Manager displays strategic thinking capabilities, a high level of business acumen, and deep knowledge of the latest trends in terms of technology sales methods and approaches.What You'll Be DoingKey Responsibilities :Manages and grows relationships to drive expansion and renewals across all solution areas within assigned regional clients, especially in finance, banking, and insurance fields.Builds relationships and influences stakeholders.Works with and through the company's network of offices to deliver an excellent client experience in each relevant market.Realizes revenue and margin targets and maximizes sales opportunities through connecting client needs with company offerings and solutions.Develops and drives organization strategy with local client managers within assigned regional accounts.Uses engagement skills to establish account strategies with key stakeholders (focus of power, focus of receptivity, focus of dissatisfaction).Minimizes churn and maximizes retention in assigned accounts.Uses the company's sales tools and methodology to effectively manage the accounts, opportunities, pipelines, and forecast.Meets or exceeds quota targets through comprehensive account management.Grows the profitability, revenues, and client satisfaction levels for the company’s regional clients’ portfolio.Drives passionately for client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client.Generates demand by assisting clients to identify current needs (turning clients’ implied needs into explicit needs), and then effectively articulating how the company can add value through services and solutions.Approaches the management of the account in a systematic way by identifying the strategy which will be used to develop and grow the account profitably.Performs vulnerability analysis of the company's position in comparison to that of competitors and vendors to ensure the client’s requirement is at the heart of the proposed solution.Positively influences and enables financial control, governance, and compliance in a region throughout the area of specialization to prevent and reduce financial costs.Acts as the first point of contact for client issues.Knowledge and Attributes :Sales business acumen: The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on company business requirements.Sales client engagement and management: The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth.Sales solution skills: The knowledge of the company’s offerings, client applications, use cases, and market trends, and the skill to apply them to individual client and prospect situations.Sales pursuit: The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients.Academic Qualifications and Certifications :Bachelor's degree or equivalent in business or a sales-related field.Relevant vendor certifications would be advantageous.Languages :Spanish: fluent (mandatory).English: intermediate (mandatory).Required Experience :5 to 7 years of experience in a sales environment related to clients, providing global partner management support.Seasoned experience in the sale of infrastructure and services in the IT environment.Seasoned experience in a sales environment and/or customer service role.Seasoned experience in the IT or professional services industry with a focus on business development and/or sales.Seasoned experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth.Seasoned sales orientation with experience working with clients and business teams to create sales-oriented solutions and services.Seasoned experience gained in a similar client manager role.#J-18808-Ljbffr