Sales Associate Busqueda Urgente

Hermès , Almería, 2025-03-18 18:23:40

Descripción

Posición de Sales Associate para nuestra tienda de Marbella (Puerto Banús)PRINCIPALES RESPONSABILIDADES1. Sales & Service- Contribuir a la facturación de la tienda a través de la venta.- Demostrar calidez y paciencia en todos los intercambios con nuestros clientes, mostrando en cada momento una actitud positiva.- Gestionar las peticiones de los clientes y garantizar una comunicación efectiva con el cliente y los compañeros involucrados.- Desarrollar el conocimiento de los procesos de post venta.- Proactividad a la hora de familiarizarse con la mercancía para impulsar el conocimiento del producto.2. Cliente- Garantizar una sólida comunicación con el cliente durante la ceremonia de ventas y en la post venta.- Demostrar habilidades de escucha activa para conocer más al cliente y obtener su fidelidad y una relación duradera.- Precisión en el registro CRM y registro de los datos del cliente.3. Estándares- Participación activa en la comunicación en tienda, como por ejemplo, en los morning brief diarios.- Demostrar excelentes habilidades de comunicación – oral y escrita.- Mantener los estándares de la tienda y conocer los procedimientos diarios.- Garantizar que la mercancía es gestionada con cuidado y consideración.- Cumplimiento y respeto de los procesos de la Maison.- Familiarizarse con los conceptos básicos del visual merchandising – front y back office.- Familiarizarse con los productos de los métiers.4. Formación- Participar y concluir cualquier formación proporcionada.- Compartir la información con los compañeros y de forma proactiva transmitir las formaciones cuando se produce la interacción con el cliente.COMPETENCIAS Y HABILIDADES- Trabajar en equipo- Tener iniciativa- Demonstrar calidez y empatía especialmente en el momento de las objeciones- Permanecer en calma en situaciones de estrés y mostrar flexibilidad- Actuar como un verdadero embajador de la Maison- Mantener un nivel alto de estándares personales- Mínimo 3 años de experiencia en retail (muy valorable en retail de lujo)- Nivel alto de inglés (nivel mínimo requerido: B2). Muy valorable el conocimiento de otros idiomas."Hermès Ibérica manifiesta su compromiso con la igualdad de género y de oportunidades a todos los niveles y para todas las personas trabajadoras.Como empleador responsable, estamos comprometidos con la ética, la diversidad y la inclusión.Únete a la aventura humana de Hermès"

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Tarjeta de trabajo:

  • Puesto de trabajo Sales Associate Busqueda Urgente
  • Publicado en: 2025-03-18 18:23:40
  • Ciudad , Almería,
  • Salario:
  • Empresa: Hermès