Eurofins Villapharma, in order to cooperate in the IT solutions group within this business line, is looking to incorporate the most suited candidate for carrying out the following responsibilities:Collaborate with all departments within Eurofins Villapharma to define and implement the Information Technology Solutions strategy, ensuring adherence to corporate and business line standards.Manage the activities, expectations and objectives of a local team of IT technicians.Assess existing processes and systems, identify areas for improvement based on business/user requirements and IT system functionalities, and recommend enhancements.Actively participate in local IT deployments, including installation, customization, testing, documentation, and training of business applications such as Laboratory Information Management Systems (LIMS), Electronic Laboratory Notebooks (ELN), Instrument Management Software, Enterprise Resource Planning (ERP), and other relevant systems.Ensure seamless integration and functionality of these applications within Eurofins Villapharma, while adhering to project timelines and quality standards.Contribute to the design, architecture, and development of existing and new systems to meet regulatory and business requirements, such as regulatory compliance, data integrity, IP protection, data privacy, disaster recovery, and business continuity.Collaborate with cross-functional teams to gather requirements, provide technical expertise, and drive effective solutions.Serve as the liaison with the Group/Regional IT Infrastructure teams, representing the business in related interactions.Oversee and manage the internal IT support function to ensure efficient and timely resolution of end-user issues and requests.Develop and maintain service level agreements (SLAs) to ensure high-quality support services are provided to all stakeholders across the organization.Establish and enforce organizational standards to maintain a high-quality service.Represent Eurofins Villapharma in relevant IT workgroups and committees, including the Change Advisory Board (CAB).Manage and support inspections and audits conducted by internal and/or external customers and authorities.Proactively identify control gaps, guide remediation efforts, and ensure compliance with relevant regulations and standards.Uphold Eurofins' values and demonstrate the Eurofins leadership standards by fostering a culture of accountability, collaboration, and continuous improvement within the IT team and across the organization.Maintain a safe and secure work environment for employees by adhering to relevant health and safety policies and regulations.Lead recruitment and selection processes, provide orientation and training to new employees, and identify opportunities for their professional growth and development.Qualifications:Bachelor's degree in Business Administration, Computer Science, Management Information Systems or equivalent education.#J-18808-Ljbffr